Website Disclaimer, Terms and Conditions and Privacy Policy

Website Disclaimer

Last updated: November 2025

The products and services offered on this website are provided by J McDonald, trading as Oracle Garden. All products, including plants, pots and garden packs, are sold with care and attention.

Please note: Pot size and exact dimensions may vary slightly due to natural variation. Please allow for slight differences in shape and foliage.

While every effort is made to ensure accurate information, images and descriptions, Oracle Garden makes no guarantee regarding the exact appearance, growth, or suitability of any product. Clients are responsible for ensuring that the products meet their specific needs.

All information on this website, including text, images, and design elements, is protected by copyright and may not be reproduced or distributed without written permission.

By using this website, placing an order, or purchasing products, you acknowledge and accept the terms outlined in this disclaimer.

Terms and Conditions

Last updated: November 2025

1. Overview

These Terms and Conditions govern your use of this website and the purchase of products from J McDonald, trading as Oracle Garden. By placing an order, you agree to these terms.

2. Products and Natural Variation

All products are sold as described on the website. Pot size and exact dimensions may vary slightly due to natural variation. Please allow for slight differences in shape and foliage.

3. Payment

Payments are processed securely through Square. Prices are in Australian dollars (AUD) and may change without notice. You are responsible for any additional fees charged by your payment provider.

4. Shipping

Shipping arrangements will be communicated at the time of purchase. Oracle Garden is not responsible for delays caused by third-party carriers.

5. Refunds and Cancellations

Refunds are not offered for change of mind. Refunds will only be considered in line with Australian Consumer Law if the product is not delivered as agreed or is significantly different from its description.

6. Intellectual Property

All content on this website, including images, text, and design elements, is owned by Oracle Garden and protected under Australian copyright law. You may not copy or distribute content without written permission.

7. Limitation of Liability

Oracle Garden takes care to ensure products are of high quality, but cannot accept liability for outcomes resulting from use or handling of products.

8. Privacy

Personal information collected during purchases is handled according to the Privacy Policy.

9. Governing Law

These terms are governed by the laws of Queensland, Australia. Disputes will be handled in Queensland courts.

Privacy Policy

Last updated: November 2025

1. Overview

Oracle Garden respects your privacy and complies with the Privacy Act 1988 (Cth) and Australian Privacy Principles. This policy explains how personal information is collected, used, stored and protected.

2. Information We Collect

We may collect:

Name
Email address
Delivery address and order details

This information is collected directly when you place an order, subscribe to updates, or make an enquiry.

3. How We Use Your Information

Personal information is used to:

Process orders and payments
Communicate about orders or products
Send updates, promotions or offers if you opt in
Improve services and website experience

We do not sell or rent personal information to third parties.

4. Payment Information

Payments are securely processed via Square. Oracle Garden does not store credit card information.

5. Data Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Data may be stored in secure systems and third-party platforms used for business operations.

6. Third-Party Services

We may use third-party providers, such as payment processors or analytics tools, which may collect limited data necessary to perform their functions. These providers must comply with privacy laws.

7. Access and Correction

You may request access to or correction of your personal information by contacting oraclegarden@yahoo.com. Requests will be addressed within a reasonable timeframe.

8. Changes to this Policy

Oracle Garden may update this Privacy Policy. The latest version will always be available on the website.

9. Contact

For questions about this Privacy Policy or personal information handling:
J McDonald
Email: oraclegarden@yahoo.com
Location: Queensland, Australia